MSS People are working with a Local company who are seeking a self-motivated, ambitious and results driven Customer Account Manager to manage and develop a portfolio of existing customers whilst also developing new ones.
Your duties will include:
- Contacting your customers on a daily basis to take orders and help with any queries they may have.
- Grow sales through up-selling, cross-selling and promotions whilst taking orders and through regular telesales activity.
- Investigate customers’ sales on a regular basis and monitor any changes in customer spending patterns.
- Building strong relationships with your customers is the key to success in this role.
You must have:
- Experience with working in a very busy telesales or customer-facing environment is vital. The ability to multi-task and prioritise work is crucial
- Good knowledge of Microsoft Word, Excel and Outlook is required.