Customer Account Manager

  • Job Reference: DXL14744
  • Date Posted: 11 April 2018
  • Location: Stokesley, Yorkshire
  • Salary: £17,000 to £20,000
  • Sector: Sales & Marketing
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: Dominique. Lawton
  • Email: dominique.lawton@msspeople.com
  • Telephone: 01642 718947

Job Description

MSS People are working with a Local company who are seeking a self-motivated, ambitious and results driven Customer Account Manager to manage and develop a portfolio of existing customers whilst also developing new ones.

Your duties will include:

  • Contacting your customers on a daily basis to take orders and help with any queries they may have.
  • Grow sales through up-selling, cross-selling and promotions whilst taking orders and through regular telesales activity.
  • Investigate customers’ sales on a regular basis and monitor any changes in customer spending patterns.
  • Building strong relationships with your customers is the key to success in this role.

You must have:

  • Experience with working in a very busy telesales or customer-facing environment is vital. The ability to multi-task and prioritise work is crucial
  • Good knowledge of Microsoft Word, Excel and Outlook is required.